How To Change Your Password

Learn how to change your Instant Checkmate password for enhanced account security. Follow these step-by-step instructions to update your password and ensure the safety of your account.

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How To Change Your Password

Log in to your Instant Checkmate account with your email address and password. Click the "Account" link located on the top of the web page.
  1. Log in to your Instant Checkmate account with your email address and password.
  2. Click the "Account" link located at the top of the web page.
  3. Click into “Personal Settings” via the right-hand navigation bar.
  4. Under “Security Settings” click “Change Password”
  5. Enter the new password in the appropriate fields. Click on "Submit"

Instant Checkmate Password Recovery

If you forgot your password and want to change your password, simply click on the link at the bottom of the login page that says, "Forgot your Password?" You will be prompted to enter the email address associated with your account, and we'll send you an email to reset your password.


Tips On Creating The Safest Password

In order to create a strong password, we recommend the following tips.

  • Make your password eight characters or more
  • Use a mix of uppercase, lowercase, numbers, and special characters like *&$.
  • Change your password at least twice a year.
  • Don't use the same password for multiple accounts. Create a new password for each account.
  • For your safety, don't share your password with others.


Still Need Assistance Resetting Your Password?

If you have any issues accessing your account, please contact member care between Monday - Friday from 7 am to 4 pm PT and one of our friendly customer service representatives will be happy to assist you in resetting your password.

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